SutiDesk adds new features and functionality that simplifies the ticket management process

New features added to SutiExpense enable users to configure different approval workflows for multiple travel requests, map expense codes to expense categories, and added additional capabilities to travel desk.

Key Features

Canned Responses

Support agents can respond to common customer questions and issues by customizing canned responses with dynamic placeholders.

Multiple Support Emails

Add multiple support email addresses and configure ticket based rules to automatically assign to departments or teams.

Ticket Insights

SutiDesk's customizable and intuitive dashboard provides real-time insight into ticket statuses, , performance metrics, and more.

For more information, please visit SutiDesk or call us at 650-969-SUTI(7884) for more information.

About SutiSoft

SutiSoft develops a comprehensive suite of cloud-based business platforms and solutions for companies of all sizes. Our four SaaS platforms - Spend, HR, eSignature and CRM Platforms include scalable and easy-to-use solutions such as Travel & Expense, Accounts Payables, Accounts Receivables, Procurement, Supplier Relationship Management, HR, CRM, Document Management, Electronic Signature, Contract Lifecycle Management, and more. Our solutions enable SMBs, mid-market, and enterprises to cut costs, save time, and help in making smart business decisions. Headquartered in Sunnyvale, California, SutiSoft also has regional offices in Germany, India, and Japan. For more information, please visit our website https://www.sutisoft.com

SutiSoft announces SutiDesk 3.8 with new features and enhancements that help support agents track and respond to customer questions more efficiently

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